Great People. Amazing Expeditions. Beautiful Peru.
Menu
We understand how busy life can be, so the following information is designed to help you prepare for your Expedition and ensure an effortless and enjoyable travel experience. You will find general information regarding your journey, travel documents and airport protocol, as well as some top tips from our expert Travel Leaders to help you travel with real ease.
Even in these uncertain times, we give you the assurance that you can still travel and explore Peru with confidence.
In response to the changed world we’ve elevated our wellbeing protocols and also offer you flexible and risk-free booking terms. What hasn’t changed, is the fact that you’ll still enjoy the same ease of having everything taken care of, combined with the rich and unique local Natventure experiences.
All Natventure travelers age 12 and older must be fully vaccinated. Additionally, you must have had at least one booster dose and/or have proof of recovery from Covid. There are no exceptions to this requirement.
Although highly recommended, vaccination for minors under age 12 is not required by Natventure; however, if unvaccinated they must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departing for their Natventure Expedition. If a child age 11 or under is vaccinated but not boosted, they must also present a negative test prior to their Natventure Expedition. The need for masking and social distancing is not a mandatory anymore.
Each traveler must ensure that their passport is valid for at least six months beyond the conclusion of their Expedition and that all necessary visa and permits for the Expedition have been acquired. You are responsible for obtaining all necessary visas prior to the departure of your guided Expedition. Depending on your nationality, you may need visa to enter Peru. Please note that obtaining visas can take up to six weeks prior to your departure. It is strongly advised that you consult the local Consulate or Embassy of Peru well in advance to determine which visas they require and how to obtain them.
We strongly recommend that all travelers have a travel insurance policy to ensure your peace of mind before and while traveling. It’s important that you protect yourself in case of Expedition cancelations, an interruption for any reason, baggage delays or loss of baggage and medical expenses.
We encourage you to make your reservation just as early as possible – especially if you are limited to the time period in which you can travel. Natventure Journeys are popular and tend to fill quickly.
Absolutely! Many travelers choose to extend their stay and we’re happy to help. As a service, Natventure will make hotel reservations before and/or after your Expedition at select pre/post stay hotels offered for that tour. Rooms are reserved at the first or last night’s hotel property of any Natventure journey, so there is no worry of having to change hotels or rooms at the start or end of your Expedition.
Rooms are reserved on a space-available basis, and the cost will be added to your tour cost. Arranging hotel accommodations in the city where your Expedition begins for the night preceding your Natventure itinerary not only gives you more time to explore on your own, allows your group to become better acclimated to time changes before your Expedition begins and helps to relieve stress from potential travel delays – important factors to consider! Guests wishing to spend more time in cities where our Expeditions end can extend their stay – a great way to make your vacation last a little longer.
Complimentary transfers are included from your pre stay hotel to the start of your Expedition and from your post stay hotel to your disembarkation location.
The beauty of taking a guided vacation with us is that you’ll have the opportunity to meet and travel with people from all over the globe.
If you travel on a classic tour or small group tour, the number of travelers will always adhere to the local guidelines of the places we travel, and we will continue to adapt to regulation changes from health authorities and local governments. When there are no formal guidelines, standard travel groups will operate. Our small groups are a maximum of 10 travelers or less, and our Classic Expeditions are 24 travelers or less.
I’m travelling alone – is that OK?
This is the beauty of the Natventure style of travel: many of our travelers join because they are traveling solo and want to meet and share experiences with like-minded people.
Will I be charged for having my own room?
On our Expeditions rooming is organised on a twin-share basis. We pair up solo travelers with another traveler of the same gender as per the gender marker on each of their passports. If you’d like your own space, you also have the choice to pay for an individual room (available on the majority of our Expeditions).
As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you.
Everyone should feel comfortable when they travel with Natventure and we know that many of our travellers are part of the LGBTQI community.
We pair up solo travelers with another traveler of the same gender as per your passport or the information we have in our booking system, so if you identify differently from the gender marker on your passport, please let us know in advance. We also have a Single Supplement available on most Expeditions for travelers who prefer to have their own room.
We don’t tolerate any form of discrimination, violence (verbal or physical), or sexual harassment, either between travelers or involving our leaders, partners or local people. If you feel that someone is behaving inappropriately while traveling with us, please inform your Travel Leader or local guide immediately.
Yes, many of our tours do offer a selection of choices on most given days of the tour. Many of our choices provide travelers with deeper, richer cultural experiences through the various, towns, sites and regions they are visiting. Many of these choices are chosen the day of, however, some are chosen pre- tour. In the case of those, an email notification will be sent out prior as a reminder to make your choice selection when applicable.
Each itinerary offers the perfect balance of downtime and discoveries. We also give you the opportunity to tailor your Expedition with Optional Experiences. At Leisure Expeditions offer a more relaxed pace, with later starts and longer stays in each place.
Natventure regrets that it cannot provide individual assistance to a traveler for walking, wheelchairs, motorized scooters, dining or other personal needs. Travelers needing such assistance must be accompanied by an able companion who will assist them. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters.
Our Expeditions have many days where you will be split up into smaller groups, allowing you to experience a richer, deeper connection with the region, your Natventure Specialist and the local guides accompanying you. While there are many instances over the course of your Expedition where your entire group will be together, there will be opportunities to personalize your sightseeing experiences your way.
Natventure land Expeditions and cruises are enjoyed by people of all ages, by anyone who has a passion for enriching, rewarding and memorable travel experiences. Our Natventure family adventures are designed for family travel and attract people of all ages and generations.
Natventure has treks ranging from relatively easy to extremely difficult. The easiest way to determine if a trek is right for you is to check the ‘physical rating’ of the Expedition (this can be found on our website at the top of the Expedition’s overview page).
If you know in advance that you will be arriving late, please let our sales staff know. We will notify your leader, who will leave instructions with the hotel reception as to where to meet your group that night or the following morning.
If you plan to arrive a day or two into the itinerary (and our group has moved to a different destination), it will be your responsibility to ‘catch up’ with the group. If this happens, we will provide you with the most up-to-date information as to where your group will be and at approximately what time.
If you are late due to unforseen circumstances or flight delays, please call the emergency contact number located in the Essential Expedition Information. Natventure cannot reimburse you for any portion of the Expedition unused, but this can often be claimed on your travel insurance.
We have a wide range of camping sites around Peru. They range from having all the creature comforts to bush camping on the plains of the Inca Trail with limited facilities (though their amazing vistas make up for this). Most camps will have basic facilities at a minimum. Your Essential Expedition Information will give you a clear indication of what to expect on your decided Expedition.
On all our Expeditions we provide the tent and sleeping mats, but you will need to bring your own sleeping bag. For Ausangate and Salkantay, blankets are included as well. More information can be found in your Essential Expedition Information.
What communication facilities will be available?
Communication facilities are always improving globally. Many hotels and public places have Wi-Fi so it’s usually possible to keep in touch with home every couple of days, if you so desire. In remote places (Inca Trail, Ausangate or Salkantay) or homestays, you will not be able to communicate as readily. Your leader will usually give you the heads up before you leave a place so you can send a quick email or two. Phone cards are easy to get your hands on; just make sure your phone is unlocked before you travel.
How can friends and family contact you?
If family and friends are unable to contact you in an emergency through email or phone, they can contact Natventure directly. Emergency contact details (for your destination) are listed in your Essential Expedition Information.
Will my mobile work?
We can never guarantee your phone will work as desired, as many of our destinations are out of the way and you may have limited coverage. Chat to your phone provider before you leave about global roaming and the costs involved, and get their advice on the coverage you’ll receive in the places you’re travelling in. Alternatively, you can usually pick up a local sim card on the cheap (just make sure you phone is unlocked!).
Will I get internet coverage?
Some places have Wi-Fi hot spots everywhere and other places will have no coverage at all. If you stumble into the latter, take the rare chance to just sit back and get to know your fellow travellers the old-fashioned way.
Will I be able to charge my electrical appliances?
In most places you’ll be able to recharge your appliances at the hotel. We recommend you bring a travel adapter with you. Be sure to bring an extra camera battery just in case.
Yes! If you have a group of 10 or more on the same Expedition, the 11th person travels FREE. Families booking a Natventure family adventure need just 8 guests traveling together on the same departure and the 9th guest goes free. If your group numbers 10 or exactly 8, you’ll receive 50% off one person’s fare. The travel savings multiply as your group size grows!
On many of Natventure’s land Expeditions you can reserve a private departure for just you, your family and close friends. Traveling in a “bubble” with your own group is a wonderful way to share the world and enjoy the exclusivity of your own Natventure journey, enjoying legendary experiences and signature Natventure moments, hosted by your own dedicated Natventure Expert. A Private Departure exclusively for your own group includes all the advantages of traveling with Natventure: daily orchestration designed to maximize your time and deepen your experience. Whichever journey you choose, you and your travel companions will enjoy exclusive travel experiences and in-depth sightseeing.
Tell us what you have in mind and we’ll put you in the capable hands of a Group Sales Manager who will take care of the details for your group – contact our Group Sales Department at (+51) 979718679 or email [email protected]
If you prefer the privacy of your own room, you can opt for our single supplement. The cost will depend on your Expedition and can be found in the pricing section of the itinerary. On many of our Expeditions we offer discounts on the standard single supplement. If you’d rather not incur the additional expense, consider our single traveler room share option. We’ll accommodate you with a fellow traveler of the same gender, on a twin-bed basis.
You can bring one suitcase per person with the dimensions of 76cm x 46cm x 25cm (30” x 18” x 10”) and weight not exceeding 23 kg (50 lbs) due to the limited space on the coach. You can also bring one piece of hand luggage, provided it is small enough to take on the coach and does not have telescopic handles.
Should your luggage be delayed by your airline, it is the airline’s responsibility to ensure that it is delivered to you while traveling. Claims for reimbursement for delayed baggage should be addressed to the airline directly. We suggest that you complete a claim form at the airline desk upon arrival and prior to passing through passport control and customs. You may wish to provide the airline with the list of hotels you are staying at so the baggage may be forwarded to you directly.
The weather in Peru varies by region, proximity to water, altitude and time of year so we suggest that you pack layers of clothing that can be added or removed as necessary. A comfortable pair of flat shoes /trainers for walking is essential as you will be visiting cities and sites with cobbled streets and uneven terrain. A light waterproof jacket may also be useful and a sun hat during the summer months.
Useful items that you may wish to pack can include:
When planning how much money to bring, we suggest that you consider such things as spending money for meals that are not included e.g. lunches and beverages, alcoholic drinks etc. Any Optional Experiences/sightseeing excursions that you may wish to purchase, as well as shopping, gratuities and any incidentals such as laundry or dry cleaning and so on.
When planning to use credit and debit cards, we recommend that you notify your bank and credit card company prior to your departure to provide them with information regarding where you are traveling and to obtain PIN codes if you do not already know them. This ensures that your provider will not deny payment because they think the transaction could be fraudulent. It is also good practice to have an overseas contact number for your bank and/or credit card company with you in the event that you need their assistance when traveling.
Throughout most countries, ATMs are available to withdraw cash. There will be a fee, but these are still the most cost-effective method of cash withdrawal. ATMs can usually be found in the customs arrival hall or airport terminal building. Your Travel Expert will also be able to advise you regarding the location of banks/ATMs etc. as you travel.
When using ATMs, please remember to only insert cards into machines bearing the logo of your particular card. Most machines have a maximum withdrawal limit and debit cards are preferable to credit cards as transaction fees are less.
If you plan to purchase local currency before you travel we suggest that you request notes of smaller denominations as many local stores and restaurants may not be willing to accept the higher ones.
Generally, check in times require guests to arrive at the airport a minimum of two hours before a domestic flight and three hours before an international flight. This allows you plenty of time to check in and pass through security to the boarding area. Online check-in means you can save time and fuss at the airport by checking in for your flight via the website prior to your arrival at the airport.
Please allow enough time to get to your flight – be aware that during busy travel periods or at airports with heightened security, you may experience longer queues. Boarding usually starts 30-45 minutes before departure and the gate generally closes 20-minutes prior to departure. Check with your airline to see what time check-in counters open.
Everyone traveling, regardless of age, needs their own set of travel documents. All travelers including children must have a machine-readable passport valid for six months after your Expedition return date along with any applicable visas. International travel doesn’t have to be tricky – just make sure your travel documents and required paperwork are in order. When you travel internationally, you are responsible for ensuring you have the correct documents to enter and pass through Peru during your Expedition, and then make your way back home.
Please note: Always use the information exactly as it appears on your passport (to book and complete any documents).
Please check your airline tickets carefully as many airlines have code share agreements with another airline. This means that you may travel from point of departure to point of destination using more than one carrier. If your ticket states “Flight operated by (airline)” you will need to check in with that airline and not the airline listed as the original carrier.
Traveling internationally may require you to change planes in major airports. Your airline will provide you with details of the minimum connection time required to transfer from one gate to another at each specific airport. We recommend that you check any connection times carefully and familiarise yourself with the airport layout prior to landing. When checking in for your flight, ensure you check in to your final destination so you do not need to claim luggage and re-check it during flight connections.
Before flying, you will go through airport security. These measures are in place to help maintain your safety, so familiarise yourself with the rules; this will help you pass through the security checks as quickly as possible. Restrictions on what you can take on board and in hand luggage varies from time to time and country to country. Please remember that although all airports must adhere to relevant aviation security requirements, security procedures may vary from airport to airport. More information can be found on the website of the airport you are flying from and usually from that of your airline or travel company.
Transfers will depend on the Expedition you choose and vary amongst destinations. In general, if you are joining or departing your guided holiday on the first or last day, return transfers between the airport and hotel are included. You’ll find specific information on your itinerary page.
In order to ensure a healthy and enjoyable Expedition, we strongly suggest that you pack a plentiful supply of any medication that you may need while on vacation. All prescriptions should be filled, up-to-date and in their original packaging. Always pack prescriptions in your carry-on bag with copies of your prescription paperwork as your checked luggage may not always be easily accessible, particularly in the event of delays, lost luggage etc.
You might be concerned that enhanced airport security measures concerning the quantities of liquids that you can carry aboard an aircraft will prevent you from taking your medication on flights. You need not worry – provided your medication is accompanied by the relevant documentation from your doctor (a doctor’s note or letter should be fine), you are entitled to take it with you on board your flight.
We would always advise you to research the rules around taking your medication to your destination country and what proof of treatment you’re expected to bring with you. Please also contact your doctor or health care provider before traveling to determine which vaccinations or other health precautions are recommended for your travels. Most regions in which we travel do not require any special vaccinations; however, requirements can change at any time and we strongly recommend that you check for more detailed and current information before you travel. Each guest must comply with entry, health and other requirements of the regions visited during your Expedition.
Travelers should advise of any dietary or health related issues that might affect them during their travels. For example, if a guest carries an auto-injector for nuts or other allergies etc. or has a condition requiring special attention.
Please notify Natventure of any disability requiring special assistance prior to traveling. This enables us to make reasonable adjustments in order to accommodate specific requirements of those traveling with a disability. A companion should always accompany those guests who require individual assistance to walk, get on and off the motorcoach and other vehicles and for personal needs such as dining, dressing etc.
Yes, in most circumstances you’re able to travel with a wheelchair on your Expedition, as long as you’re traveling with someone who’s willing to provide personal assistance. Please advise us at the time of booking if you plan to bring a wheelchair to ensure we can meet your requirements.
This will depend on the destinations you are traveling and your personal health circumstances. Be sure to speak to your Travel Agent or doctor to find out if vaccinations are required. If you are taking medication or suffer from any form of illness, ensure you have an adequate supply of medication before departing for your vacation.
At Natventure, our younger guests are just as important as our older ones, so we’ve taken care to craft action-packed itineraries that’ll impress children aged five years or older. All children and young people under eighteen years old must however be accompanied by an adult who will be responsible for their supervision and welfare.
Peru has established practices to prevent international abductions of children and because of this it is recommended that you secure a “Child Travel Consent” prior to departure if you are traveling with a minor who is under eighteen years of age. This documents that a minor has permission from his or her parent(s) or guardian(s) to travel and may be requested by authorities and officials when a child is traveling internationally:
If the traveling parent has sole custody, he or she will require a notarized true copy of a court order or equivalent proving custody. If both parents have custody, or the non-traveling parent has custody, the traveling parent will need notarized consent from the non-traveling parent. We recommend that you contact relevant consulates and airlines for additional information and guidance.
Yes! Special rates are available and vary by journey. Children under 11 or 12 (depending on the journey) are eligible for the special rates on all of our family adventures.
On some Expeditions, we may be able to offer special child rates on Natventure contracted airfare. Please inquire at the time of booking for details.
The discounts we offer are based upon what we are able to secure from the many different hotels, restaurants and other suppliers we use throughout the country. In general, most discounts apply to children under 12.
We’ll check you in, look after your luggage and take care of all hotel porterage, tips and gratuities – whether it is for restaurant staff, chambermaids or porters. Please note that Travel Leader and Drivers gratuities are not included in the Expedition cost.
Local Specialists
It is customary to show appreciation for the insights, stories and know-how shared with you by the Local Specialists.
Travel Leader and Driver
At the end of your Expedition you may wish to express appreciation to your Travel Leader for their excellent service and the personal attention you received.
Yes! Special rates are available and vary by journey. Children under 11 or 12 (depending on the journey) are eligible for the special rates on all of our family adventures.
On some Expeditions, we may be able to offer special child rates on Natventure contracted airfare. Please inquire at the time of booking for details.
The discounts we offer are based upon what we are able to secure from the many different hotels, restaurants and other suppliers we use throughout the country. In general, most discounts apply to children under 12.
We accept credit/debit card payments (Visa, MasterCard, American Express) and PayPal.
Once you have returned home from your Natventure Expedition, you will receive an email from us. If you follow the link in this email, you will be able to leave a review of your experience.
We are proud to have a 5 / 5 rating on Tripadvisor, based on thousands of independent user reviews, and we truly appreciate you taking the time to review your experience. You can browse our reviews by clicking here.
If you would like to make a complaint about your Natventure experience, you can do so through our Contact Us page. You can either submit your complaint through the form on the page, or call our call centre team on the number displayed on the page.
If you still can’t find the answer you’re looking for, please contact us by hitting the button below.
